Sources Sought NAICS 424920

The Library of Congress, Federal Library and Information Network (FEDLINK) is conducting market research to identify potential commercial sources that may be able to provide serials subscription management & related support. The Government is contemplating a potential acquisition for the management & fulfillment of serial publications of all types and in all media, including but not limited to: traditional print materials that may be added to the physical holdings of a library or other institution, as well as electronic content hosted remotely by a publisher and related support and electronic access services. Subscription management includes all of the tasks necessary to activate, manage, and maintain both new subscriptions & the renewals of FEDLINK member agencies’ subscriptions to serial publications, both print and electronic. These tasks fall into the following five critical areas: Ordering and renewing subscriptions Serving as a fiscal agent with publishers, including making timely prepayment and processing refunds Facilitating timely access to, and claiming delivery of ordered subscriptions, both print and electronic Troubleshooting and resolving end user access issues ...

Notice ID: 84e55a3642204666a5ec356119029acc · View on SAM.gov ↗