Sources Sought NAICS 522320

This Request for Information (RFI) is for planning purposes only and for the U.S. Department of Education (ED), Office of Federal Student Aid (FSA) to determine available technology, sources or providers, and those providers capability and interest to deliver Customer Contact Center Services to include Contact Center Operations and/or Back-Office Processing Support as described herein. This RFI is issued in accordance with FAR 15.201(e). This RFI does not constitute a solicitation, and it is not an indication the Government will contract for any of the items and services discussed in this notice. However, the Government will use information furnished in response to this RFI to inform and support planning and development of any potential solicitation and contract. Submission of a response to this RFI is entirely voluntary. The voluntary submission of answers to this RFI does not obligate FSA to pay or entitle the submitter of information to claim any direct or indirect costs, charges, or other compensation. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. Any information considered pro...

Notice ID: 7ec4dab0f43a48de896b4cc59c4a91c5 · View on SAM.gov ↗